• 0

    No products in the cart.

  • Hire Us

Magento Upgrade Case Study: Leading Electronics Retailer (India)

Magento Upgrade Case Study: Leading Electronics Retailer (India)

🇮🇳 Magento Upgrade Case Study: Leading Electronics Retailer (India)

Magento Upgrade from 2.4.3-p2 → 2.4.8-p2
Industry: Consumer Electronics & Home Appliances
Region: Mumbai, India
Store Type: Multi-Store, High Traffic

Before Upgrade (Problems Identified)

The client was running an outdated Magento 2.4.3 setup for 2+ years.
Their store was facing multiple operational, security, and performance issues.

❌ Technical Issues

  • Slow checkout → High cart abandonment

  • Product pages taking 5–7 seconds to load

  • Admin panel freezing during bulk operations

  • Search results were inaccurate (Elasticsearch outdated)

❌ Security & Compliance Issues

  • Critical security patches missing

  • Frequent spam orders & bot registrations

  • Payment gateway showing PCI warning alerts

  • Theme & extensions outdated and unsupported

❌ Business Impact

  • Bounce rate increased by 18%

  • Organic rankings started dropping

  • Customer complaints increased

  • Development cost rising due to outdated code

After Upgrade (Final Output)

Upgraded to Magento 2.4.8-p2 with zero downtime.

🚀 Performance Improvements

  • Homepage load time improved from 6.2s → 1.9s

  • Checkout process became 48% faster

  • Search accuracy improved with OpenSearch

  • Admin panel operations became smooth and fast

🛡️ Security Improvements

  • Fully patched with all latest security updates

  • Bot traffic reduced by 95%

  • No more random orders / spam customers

  • PCI compliance restored → no payment issues

⚙️ Compatibility Achieved

  • 22 extensions updated and fixed

  • Fully compatible custom theme

  • API integrations optimized

📈 Business Impact

  • Conversion rate improved by 21%

  • Return customer rate increased

  • Customer complaints reduced by 80%

  • The store became future-ready, scalable, and stable

Work Delivered

  • Full site audit + staging setup

  • Core upgrade (2.4.3 → 2.4.8-p2)

  • Extension conflict resolution

  • Admin speed optimization

  • Security hardening

  • Server tuning & caching

  • Performance boost (CDN + Redis optimization)

  • 7-day monitoring after go-live

Client Feedback

“Our store has never been this fast and stable.
The upgrade was seamless — zero downtime, no issues.
Highly recommended team!”

Want results like this?
👉 Click here to request your upgrade plan.