Your Magento Store Needs More Than
a One-Time Upgrade.
It Needs Ongoing Care.
Security patches. Performance monitoring. Monthly updates. Proactive support.
SMB Tech Solution's Magento Managed Care Plans keep your store
fast, secure and revenue-generating — every single month.
What Happens to Unmaintained Magento Stores
Most Magento problems don't announce themselves. They compound silently — until one day your checkout stops working or your store gets hacked.
Security Vulnerabilities
Magento releases security patches regularly. Unpatched stores are actively targeted by bots scanning for known exploits. A breach costs far more than years of maintenance.
Average breach cost: $15,000–$80,000Silent Performance Decay
Without regular cache clearing, database optimisation, and log management, Magento stores get slower month by month. A 1-second slowdown reduces conversions by up to 7%.
7% conversion loss per 1s delayExtension Conflicts
Extension vendors push updates constantly. Without monitoring, a routine extension update can silently break your checkout, product pages, or admin — sometimes days before you notice.
Avg. 3–5 extension updates/monthCompliance Risk
PCI-DSS, GDPR, and payment gateway requirements change. An unmaintained store can fall out of compliance, putting your payment processing and customer data at legal risk.
PCI non-compliance fines: up to $100k/moBreak-Fix Support vs. Magento Managed Care Plan
Store owners who switch from reactive to proactive maintenance consistently spend less annually and have fewer emergencies.
Magento Managed Care Plan Pricing
Choose the plan that fits your store size and traffic. All plans are month-to-month with no lock-in contract.
per month
- ✓Monthly Magento security patch monitoring
- ✓Security patch application (stable releases)
- ✓Malware scan — monthly
- ✓Uptime monitoring (99.9% SLA)
- ✓Monthly cache & index optimisation
- ✗Core Web Vitals monitoring
- ✓4 support hours — bug fixes & small changes
- ✓Monthly health report
- ✗Monthly strategy call
per month
- ✓Priority security patch monitoring & application
- ✓Malware scan — bi-weekly
- ✓Extension vulnerability monitoring
- ✓24/7 uptime monitoring with instant alerts
- ✓Weekly cache & index optimisation
- ✓Core Web Vitals monitoring
- ✓Database optimisation — monthly
- ✓10 support hours — bugs, changes, updates
- ✓Magento minor version updates
- ✓Extension updates (tested on staging first)
- ✓Monthly health report + recommendations
- ✓Monthly 30-min review call
per month
- ✓Everything in Growth, plus:
- ✓PCI-DSS compliance monitoring
- ✓Real-time security event alerting
- ✓Quarterly security audit report
- ✓Real-time performance monitoring
- ✓Load testing — quarterly
- ✓CDN & server configuration review
- ✓24 support hours/month — dev & strategy
- ✓Dedicated account manager (Sonal)
- ✓Weekly review calls
- ✓Emergency priority queue — 1-hr response
- ✓New feature development (from pool)
All prices in USD · INR pricing available on WhatsApp · Month-to-month, cancel anytime with 30 days' notice
Not sure which plan? WhatsApp us your store URL — we'll recommend the right fit in under 24 hours.
What's Included — Complete Feature Comparison
Every deliverable, every month. No vague promises.
| Feature | Essential | Growth ⭐ | Enterprise |
|---|---|---|---|
| 🔒 Security | |||
| Security patch monitoring | ✓ | ✓ | ✓ |
| Security patch application | ✓ | ✓ | ✓ |
| Malware scanning | Monthly | Bi-weekly | Weekly |
| Extension vulnerability monitoring | — | ✓ | ✓ |
| PCI-DSS compliance monitoring | — | — | ✓ |
| Quarterly security audit | — | — | ✓ |
| ⚡ Performance | |||
| Uptime monitoring | ✓ | ✓ | ✓ |
| Uptime SLA | 99.9% | 99.9% | 99.95% |
| Cache & index optimisation | Monthly | Weekly | Weekly |
| Database optimisation | — | Monthly | Bi-weekly |
| Core Web Vitals monitoring | — | ✓ | ✓ |
| Load testing | — | — | Quarterly |
| 🛠 Updates & Maintenance | |||
| Magento core updates | Security only | ✓ | ✓ |
| Extension updates (staging-tested) | — | ✓ | ✓ |
| PHP compatibility checks | — | ✓ | ✓ |
| 🎧 Support | |||
| Dedicated support hours/month | 4 hrs | 10 hrs | 24 hrs |
| Response SLA | 8 hours | 2 hours | 1 hour |
| Emergency escalation | — | ✓ | ✓ |
| Dedicated account manager | — | — | ✓ |
| 📊 Reporting & Strategy | |||
| Monthly health report | ✓ | ✓ | ✓ |
| Monthly strategy call | — | 30 min | Weekly |
| Feature development (from hours pool) | — | — | ✓ |
| 💰 Pricing | |||
| Monthly price (USD) | $299/mo | $599/mo | $1,199/mo |
| Contract | Month-to-month · Cancel anytime · No lock-in | ||
Care Plan vs. Break-Fix — Real Cost Comparison
Most store owners think break-fix is cheaper. The numbers tell a different story.
Average Annual Cost: Break-Fix vs. Growth Care Plan
Based on a typical mid-size Magento store with $200k–$500k annual GMV. Your numbers will vary.
vs. $7,188/yr for Growth Care Plan
What We Deliver Every Single Month
Not vague "maintenance" — specific, documented deliverables you can see and verify.
Security Patch Report
Written summary of all security patches released by Magento that month, which were applied, and what vulnerabilities they addressed.
Delivered: 1st of each monthPerformance Health Report
Store load speed, uptime log, Core Web Vitals scores, and top 3 recommended actions. Benchmarked against your previous month.
Delivered: 1st of each monthExtension Update Log
Full log of all extension updates tested on staging and deployed, with before/after screenshots of affected functionality.
Delivered: ongoing + monthly summarySupport Hours Statement
Itemised log of all support hours used, tasks completed, and remaining balance. Full transparency on where every hour goes.
Delivered: end of each monthMonthly Review Call
30–60 minute call with Sonal to review the month's work, discuss upcoming priorities, and plan next month's focus areas. (Growth & Enterprise)
Growth & Enterprise plansUptime & Alert Monitoring
Real-time alerts if your store goes down. We're notified before you are — and we start working on it before you even know there's a problem.
24/7 active monitoringHow to Get Started — 4 Steps
From first WhatsApp message to active care plan — typically within 48 hours.
WhatsApp or Call Us
Tell us your store URL and current situation. We'll recommend the right plan within a few messages.
Free Store Onboarding Audit
We review your store's current state — security, performance, extensions — at no extra cost. Takes 24 hours.
Plan Confirmed + Kickoff
Plan agreed, first invoice raised. We set up monitoring, establish access, and begin active care immediately.
Monthly Reports & Reviews
Every month you receive your health report and support log. We handle everything. You focus on growing your business.
Why Store Owners Trust Us With Their Magento Store — Every Month
There are generic maintenance agencies. Then there are Magento specialists who've been doing this for 14 years.
Magento-Only Specialists
We only do Magento. Not WordPress, not Shopify. 100% focus means deeper expertise and faster resolution times.
Sonal Personally Manages Your Account
You're not passed to a junior developer. Sonal — with 14+ years Magento experience — handles your account directly.
100+ Stores Maintained Globally
Clients in 45+ countries including US, UK, Australia, UAE. We understand global compliance and performance needs.
Full Transparency
Itemised monthly reports on every task. You always know exactly what was done and where your money went.
No Lock-In
Month-to-month contracts only. Cancel anytime with 30 days' notice. We earn your business every single month.
2-Hour Emergency Response
Even on care plans, emergencies get prioritised. If your store goes down, we're on it within 2 hours — not next business day.
Frequently Asked Questions
Everything you need to know before choosing a Magento Managed Care Plan.
Learn More About Magento Maintenance
Deep-dive guides from our team of Magento specialists.